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Product
Product Management, Product Design, Product Strategy


Kói / 00: Photozine Now Available
The first Kói Creative photography collection to go on general sale is now available as a limited edition photozine, stocked in Unitom (Stevenson Square, Manchester).

David Turner
Oct 122 min read


Friction Pt. III: Full Metal Nikon
By accepted gospel of product management, my experience in part II of this trilogy should have warded me off analogue photography and the search for friction forever. I should have retreated into contactless, algorithmic comfort.
Instead, I went out looking for more.

David Turner
Sep 246 min read


Friction as Intent, Part Two: A Dead Kodak in Liverpool
It’s just before two in the afternoon. I’m sat in the back room of a pub in Liverpool, John Lennon staring down at me from the wall, expression equal parts disinterest and derision. Unsurprising, given I’ve just placed a Kodak from 1996 on the saloon bar table.
There’s no point taking any pictures in here, it’s too dark and I’m using a roll of Fujifilm that expired 20 years ago. Old film stock is unpredictable, so better not waste the shots in badly lit rooms.

David Turner
Sep 104 min read


Why GenAI Still Looks Like a Terminal Window: an interface analysis
GenAI has permeated everyday life. The go-to answer for millions of people faced with any number of different tasks. So why does it have such a basic monochrome interface?
Open a browser or app for any of the mainstream GenAIs, and you’ll be faced with some variation of a black page with a box for entering white text into. You can turn the mic on, upload a file or image, but those are ultimately context-driven sideshows. The text box is the start-point for almost all GenAI w

David Turner
Aug 287 min read


Praxis: You Don't Need Permission to Innovate. You Need Standards.
"Praxis is the idea that you do something cos you want to do it. And after you've done it, you find out all the reasons why you did it."
Tony Wilson said that in 1984, sitting in a bathtub in south Manchester, trying to explain Factory Records to anyone listening. It sounds romantic. It sounds like permission to follow your gut and figure it out later. But that's a misreading.

David Turner
Aug 208 min read


Friction as Intent: Why Every Detail Matters
On Side 1 of Television’s 1977 LP ‘Marquee Moon’, you’ll hear Tom Verlaine sneer:
“How does a snake get out its skin?
Here's a depiction…”
The answer is of course ‘Friction’, as the song title has already given away.
Use that F word in a tech environment though and people recoil in horror. There are very few concepts more repulsive to a UX designer or Product manager than that of friction. Metrics are dedicated to the elimination of friction in all its unseemly forms.

David Turner
Aug 147 min read


Luxury Digital Strategy: Where Digital Belongs (and Where It Doesn't)
There's a particular kind of strategic paralysis that sets in when someone from the board - or a consultant, or a competitor's press release - tells you that digital transformation is coming for your category. You need to create a Luxury Digital strategy. The room gets serious. Roadmaps get built. Budget conversations start. And at some point, probably within eighteen months, you're affixing a fitness tracker to the Milanese-mesh bracelet of a 6-grand watch and calling it inn

David Turner
Jul 285 min read


The New Profile Razor Unit: Why Engineers Need Mark E. Smith
Engineering, at its best, is repeatable, testable, transferable between people because it's written down as a rule. That's exactly what the razor unit's makers had. What they didn't have was design judgement - the thing rooted in observation rather than specification, that knows when the rule has stopped serving the purpose it was built for. They applied technical rationality to a problem that needed reflection instead, and the result was an object with exact tolerances and n

David Turner
Jul 236 min read


Why Collecting Markets Narrow (and What You Can Do About It)
Every collecting market eventually produces the same short list of things everyone agrees are worth owning. That list is not arbitrary. It is the output of mimetic desire, corporate portfolio management, and an algorithm that rewards thumbnail legibility over depth. Understanding how the list forms does not mean rejecting it. It does mean you can decide whether you are on the list because you chose to be, or because nobody told you there was a choice.

David Turner
Jul 13 min read


Art, Code, and the Unforgiving Medium: Why software engineering and art keep solving the same problems
Rubens designed the major works, established the compositional framework, and reviewed his apprentices' execution. Van Dyck eventually forked the codebase, established his own studio, and surpassed Rubens in the field he chose. Git, the version control system underpinning most of the world's software, formalises exactly this: a master repository, branches, independent lines of work, the ability to merge or to diverge permanently.

David Turner
Jul 14 min read


Logocentrism and AI content authenticity: the real panic is about presence
For decades the businesses of expertise, craftsmanship and luxury have run on a simple exchange: you paid for authority because authority was grounded in the living presence of a specific person. A marketer. A strategist. A lawyer. Someone who could sit across from you, who had walked through the problem themselves, whose judgement was embodied in a living mind that you could hire and pay. Presence became the marker of truth. Not the accuracy of what they said, but the fact t

David Turner
Jul 14 min read


Ruskin, Hockney, and the Leadership Lesson in AI Adoption
Call this the rising floor. Every useful machine absorbs the layer of work it can do better than people. The human contribution does not vanish. It moves upward, into judgement, selection, taste, and ethics, questions a machine cannot answer for you because they are not technical questions at all. That is where AI is heading now, into code, legal drafting, HR policy, marketing copy, the layer of execution that used to define a competent professional.

David Turner
Jul 15 min read
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