Privacy Policy

Kói Holdings Ltd

Registered UK company: 17312304

71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

1. Who We Are
This Privacy Policy applies to dkoi.design, operated by Kói Holdings Ltd, a company based
in the UK. The intellectual property displayed on the site remains the exclusive
personal property of David Turner. When this policy refers to "we", "us", or "Kói", it means
Kói Holdings Ltd. We are committed to handling any personal data responsibly and in line
with our obligations under the UK General Data Protection Regulation (UK GDPR) and the
Data Protection Act 2018. Kói Holdings Ltd is the data controller for the personal data collected through this website. We determine the purposes and means of processing this personal data.

2. What Data We Collect
2.1 Data from the Contact Form
dkoi.design operates a contact form to enable enquiries. When you submit this form, we
collect the following information:

• Name
• Email address
• Company
• Position
• How you heard about us (your selection from a drop-down)
• Free text message, which may optionally include a phone number, location or any other information you choose to add.

We record your confirmation that you have read and accepted the website Terms and Conditions. The form is protected by CAPTCHA to prevent automated submission.

2.2 Data Collected Automatically
When you visit dkoi.design, certain technical data may be collected automatically. This
includes:

• Your IP address and general geographic location (country or city level)
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring URL (the page you came from)
• Date and time of your visit

This data is collected using Google Analytics and Wix analytics tools, and is used
solely to understand how the site is used and to improve it.

2.3 Data We Do Not Collect
We do not collect payment information, sensitive personal data, or any data from children.
We do not run advertising on this site and do not build user profiles for commercial
purposes.

3. Why We Collect It
The data we collect is used for the following purposes:

• Respond to enquiries submitted through our contact form.
• Take steps, where requested, prior to entering into a contract.
• Understand how visitors use the website and improve its content and performance.
• Operate, maintain and secure the website.
• Comply with our legal obligations.

3.1 Lawful basis

• Contact form submissions are processed because they are necessary to take steps at your request before entering into a contract and/or because it is in our legitimate interests to respond to business enquiries.

• Analytics cookies are used only with your consent, which you can withdraw at any time via the cookie preferences banner.

• Essential cookies are processed as necessary for the operation and security of the website.

4. Third-Party Services
4.1 Wix
This website is hosted on Wix. Wix may collect and process certain technical data as part of
providing hosting and platform services, including contact form submissions. Wix acts as a
data processor on our behalf. For details of Wix's data practices, see Wix's Privacy Policy at
wix.com/about/privacy.

4.2 Google Analytics
We use Google Analytics to collect information about how visitors use this website. Google Analytics uses cookies and similar technologies to collect information about how visitors use the website, including pages viewed, interactions and approximate location. This information is used to understand website performance and improve the site. We use aggregated reports generated by Google Analytics and do not use this information to identify individual visitors.

You can opt out of Google Analytics tracking across all websites by installing the Google
Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
Google LLC is the data processor for this service. For details of Google's data practices, see
Google's Privacy Policy at policies.google.com/privacy.

4.3 External Links and Social Platforms
This site links to third-party platforms including LinkedIn, GitHub, and Substack.
Once you leave dkoi.design, this Privacy Policy no longer applies. We are not responsible
for the privacy practices of any external site.

Some of our service providers may process personal data outside the United Kingdom. Where this occurs, appropriate safeguards are used in accordance with UK GDPR.

5. Cookies
Cookies are small text files stored on your device by your browser. dkoi.design uses cookies
in the following ways:

• Essential cookies: set by Wix to ensure the site functions correctly
• Analytics cookies: set by Google Analytics to collect information about how visitors use the website

You can control cookies through your browser settings. Disabling cookies may affect your
experience of this and other websites. For more information on managing cookies, visit
allaboutcookies.org.

6. Sharing of Data
We do not sell, rent, or trade your personal data. Data may be shared in the following limited
circumstances:

• With Wix and Google, as data processors acting on our behalf (see Section 4)
• Where we are required to do so by law or by a competent authority

We will never share your data with advertisers or unrelated third parties.

7. Data Retention
If your enquiry does not lead to a business relationship, we will normally delete your contact details within 12 months of our last correspondence. Client records may be retained for longer where necessary to meet legal, accounting or tax obligations.

Analytics data collected via Google Analytics is retained for 26 months by default, after
which it is automatically deleted.

8. Your Rights
If you have submitted a contact form, you have the following rights under UK GDPR:

• Right of access: to obtain a copy of the data we hold about you
• Right of rectification: to correct inaccurate data
• Right of erasure: to request deletion of your data
• Right to restrict processing: to limit how we use your data
• Right to object: to object to our processing of your data

• Right to data portability: to receive personal data you have provided to us in a structured, commonly used format where applicable.

• Right to withdraw consent: where we rely on your consent (such as for analytics cookies), you may withdraw it at any time.

We do not carry out automated decision-making or profiling that produces legal or similarly significant effects.

For analytics data (which is aggregated and does not normally enable us to identify individual visitors), these rights do not practically apply, as we do not hold identifiable data.

To exercise any of these rights, or if you have a concern about how your data is handled,
please contact us via the form or links provided on dkoi.design. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your personal data has been handled unlawfully.

9. Minors
This website is not directed at children. We do not knowingly collect personal data from children.

10. Data Security
We take reasonable steps to ensure that any data processed in connection with this site is
handled securely. Where we rely on third-party processors (Wix, Google), we rely on their
security infrastructure and contractual commitments.

No method of transmission over the internet is entirely secure. While we take care, we
cannot guarantee absolute security.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page
with a revised date. We recommend checking this page periodically if you use the site
regularly.

12. Contact

If you have any questions about this Privacy Policy, wish to exercise your rights under UK GDPR, or have concerns about how your personal data is handled, please contact:

privacy@dkoi.design

We aim to respond to all legitimate requests within one month.