GenAI has permeated everyday life. The go-to answer for millions of people faced with any number of different tasks. So why does it have such a basic monochrome interface? Open a browser or app for any of the mainstream GenAIs, and you’ll be faced with some variation of a black page with a box for entering white text into. You can turn the mic on, upload a file or image, but those are ultimately context-driven sideshows. The text box is the start-point for almost all GenAI w

On Side 1 of Television’s 1977 LP ‘Marquee Moon’, you’ll hear Tom Verlaine sneer: “How does a snake get out its skin? Here's a depiction…” The answer is of course ‘Friction’, as the song title has already given away. Use that F word in a tech environment though and people recoil in horror. There are very few concepts more repulsive to a UX designer or Product manager than that of friction. Metrics are dedicated to the elimination of friction in all its unseemly forms.